IT CORP | Managed IT Services

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IT CORP | Managed IT Services for Small & Medium Business

 

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Many Businesses heavily rely on computer systems to run the day to day business operations and functions. But do they know if their setup is appropriate for their business as well as operating a cost effective solution? Generally speaking small & medium businesses can cut costs and maximise productivity by implementing the industry best practices in partnering with a Managed IT Services provider to ensure their business is at the forefront of the technology standards

So what exactly can IT Corp’s Managed IT Services  offer small & medium businesses. All solutions and packages are unique to each business ensuring business requirements are met. We offer a no obligation FREE IT Risk Analysis & Assessment to companies wanting to engage into a Managed IT Services  relationship with IT Corp. Business owners can choose to add more features or remove some of the included features to customize the packages to their business needs.

Managed IT Services

Helping you transition, manage and maintain

IT Corps dedicated services team, are able to proactively manage all your IT assets, with combined skill set and experience our support team will also respond and resolve issues quickly and efficiently whilst providing a service that your business demands.

Managed Services & Support Features

  • Help Desk Ticketing with Web Portal Access
  • Proactive 24 x 7 x 365 Network Monitoring Services
  • Remote Control and Systems Access
  • Service Reporting
  • Moves/Adds/Changes
  • IT Asset Management
  • Vendor management
  • System Governance & Architecture
  • Procurement channels
  • Field technical engineering service
  • Legislation & Authority security compliance

Benefits and package inclusions with our proactive managed services include a complete Free IT Risk Analysis & Assessment of your computer systems to create documentation with highlight of potential potential problem areas.

The comprehensive list of focus areas include

  • Network security
  • Data back-ups
  • Virus protection
  • Spam filtering
  • Hardware integrity (check for pending failures)
  • System performance and trends
  • Overall network design and layout

IT Corps Management Benefits

Partnering with IT Corp to manage your IT infrastructure and equipment has many benefits over businesses managing their own services.

  • Much Faster Response Time
  • Increased Operational Efficiency
  • Predictive, Proactive IT Support
  • Reduce and Control your Operating Costs
  • Cost-Effectively Gain Access to Enterprise-Level Support Staff
  • Experience Minimised Downtime
  • Regain the Ability to Focus on running your Business
  • Peace of Mind Knowing that your Network is being Monitored 24 Hours a Day, Seven Days a Week

Other Benefits of Partnering with IT Managed Services Providers.

Fixed Cost:

This is one of the most key advantages which sometimes overlooked. Outsourcing your IT support brings in some predictability in cost management. Rather than pay for services every time something breaks, you pay a fixed amount in a monthly basis to the provider. This way, you know how much the service costs and there are no nasty surprises.

Network Scalability:

Since most firms charge a fixed monthly fee based on the number of devices, the monthly fee grows or shrinks in a predictable and predetermined manner. Thus, you can scale your expenditure up or down depending on business performance and/or the economy.

Server Issues:

Server downtime can lead to severe losses due to a slowdown or complete halt in workflow and productivity. When you outsource IT support, you receive a server uptime guarantee as well as a Service Level Agreement (SLA). Your server will be secured against internal and external threats and its performance monitored continuously to ensure you do not suffer from any downtime.

Software Installation and Updates:

Software updates is a critical activity for any business. Failure to upgrade will lead to obsolescence and expose the business to security risks. The pace of technological advancement is quite fast and unless you are regularly in touch with gurus in the software industry. An Information technology provider would have these answers at their fingertips and you would benefit from this knowledge.

Disaster Recovery:

When most people think of disaster recovery, most people think about earthquakes, floods or some other natural disaster. But in an organisation, it refers to human carelessness which may lead to loss of your valuable data. A competent IT Solutions firm will be able to set up adequate data backup systems as well as advise you on timely management of your data backup systems.

Network Security:

Security is a major issue of concern to small businesses. Unauthorized access or hacks can seriously interfere with your network and lead to loss of client data. Many small businesses treat security as an “add -on” instead of weaving it into the fabric of the business. A competent provider will make you come to this realization and implement a solution.

Consulting:

Finally, consulting specialists at IT Corp help you plan your infrastructure and show you how to Manage (your) IT services efficiently. We promise that you will benefit from our industry experience and knowledge with leading edge solutions meeting your business requirements.

Contact us today to further discuss your requirements on Managed IT Services, there is no client to big or to small.

For Pricing and Packages call us on +613 9005 6456 or on info@itcorp.com.au

 

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